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LiveAgent

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LiveAgent Makes Customer Support Fast and Easy

About

In this day and age, your customers are a multitude of ways to get in touch with you; phone, Facebook, Instagram, email, on your website, and so on.

LiveAgent is a customer support tool that sorts all your customer communication into one, easy to navigate inbox.

Ranking each conversation based on importance, LiveAgent makes tackling your customer inquiries easier and more efficient.

Sometimes, customer complaints, comments, or questions simply slip through the cracks of your busy schedule.

With LiveAgent, no query goes unnoticed so you can ensure every customer gets a satisfactory customer support experience.

They offer an all-in-one help desk tool to help you prioritize, organize, and communicate with your customers from a single platform.

Overview

LiveAgent is an award winning helpdesk support platform that combines multiple channels into a single and compact package. The solution includes live chat, email support, and social media integration (Facebook and Twitter). 

Social Media

Facebook
Twitter
Youtube
Instagram

Pricing

Plans

  • Ticket: $15/agent per month
  • Ticket+Chat: $29/agent per month
  • All-Inclusive: $39/agent per month

Pricing model:

Subscription

Free trial:

14-Day Free Trial of All-Inclusive

Key Features

  • Ticketing
  • Live Chat
  • Connect any phone number to receive, send, and route calls
  • 24/7 Customer Support Portal
  • Connect to social media accounts

Benefits

  • Keep track of and prioritize conversations effortlessly
  • Connect quickly and easily with customers
  • Improve customer support
  • Improve customer satisfaction
  • Avoid losing customers because of slow or disorganized customer support
  • 24/7 Customer Support Portal so customers can get help even when you are unavailable

Reviews

More...

If you run a business that requires you to communicate with your customers, LiveAgent may work for you.

Their platform puts all of your conversations in one place making it easier to manage multiple social media accounts, email addresses, phone numbers, etc.

Using advanced automation, LiveAgent sorts your conversations by priority, showing you what is most urgent first so you can make sure customers never wait too long or are left without a response.

LiveAgent also includes simple to install live-chat and call center software for your website so you can get in touch with customers easily and without relying on external third-party solutions.

It also includes a 24/7 Support Portal and knowledge base so your customers can get answers to their questions at any time of day or night.

Affordable, easy to use, and chock full of efficiency tools.

“[LiveAgent is] a fantastic product for our support organization, allowing us to instantly connect with clients in a format they feel more comfortable with. No more waiting on hold with your phone to your ear; now our new clients are just a click away from the support they need and deserve.”

zindo+co

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