A case study is a research process where a specific topic or organization is studied in-depth to understand a particular phenomenon, problem, or situation. Case Studies typically begin because an organization wants to answer a “How” or “Why” style question and involve collecting and analyzing data from multiple sources, such as interviews, surveys, or documents.
The resulting analysis provides a detailed and comprehensive understanding of the topic or organization being studied and can help identify potential solutions, best practices, or areas for improvement.

