ORGANIZATION

a2b Fulfillment

A Third-Party Provider for Order Fulfillment, Warehousing, etc.

About

Since 2001, a2b Fulfillment has been helping companies work smarter by outsourcing business support services, including Order Fulfillment, Customer Care, and Value-Added Services.

Their specialized solutions are designed to improve the customer experience while reducing operating costs through a variable model.

Overview

With over 400,000 square feet of warehousing and contact center space in the US and Canada, they’re able to service the majority of consumers and retailers within 2 days.

Their same-day fulfillment philosophy ensures that your customers aren’t waiting, and their one-call customer service resolution standard keeps them coming back.

They invite you to contact them to explore how they can help move your business from point a to b.

Their specialized solutions are designed to improve the customer experience while reducing operating costs

Pricing

Plans

Since no two clients are exactly the same they don’t have a standard fee schedule.

Instead, they take a thoughtful approach to learn about your company, your goals and take into consideration product type, order characteristics, volume, and client requirements, resulting in a customized proposal that will not only be comprehensive but relevant.

Key Features

  • Order Fulfillment
  • E-commerce
  • Direct Response
  • Retail
  • Drop Ship
  • Live Agent, Email, Webchat
  • Save-the-Sale
  • Social Media Management
  • Chargeback Management
  • Customer Care
  • Value-Added Services
  • Kitting and Assembly
  • Reverse Logistics
  • Warehousing
  • Order Management

Benefits

  • Fast, discounted shipping
  • Complete end-t0-end solution

Reviews

Birdeye 4.1/5

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