Zendesk Helps You Manage Customer Service

Zendesk enables you to embed your customer support right into your website or app, which enables customers to help themselves get to the answers they need.


The Zendesk Suite is an all-in-one customer service management platform that lets customers request chasts, make calls, or send you emails without ever having to leave your app or website. Zendesk enables you to embed your customer support right into your website or app, which enables customers to help themselves get to the answers they need.

Pricing: Subscription – Visit site

Send and receive unlimited phone calls, let an answer bot tackle common questions and concerns, and get powerful data on your customers to help you improve how you do business. With everything in one place, you can organize and be proactive in managing customer interactions. Built-in AI helps you to pair customers with the right agents, send reminders to owners of abandoned carts, and gain insights into the wants and needs of your customers.

Who is Product for

Zendesk is for any business or business owner that needs a tool to organize and manage customer service interactions. Zendesk puts all customer conversations in one place, so you can easily organize and manage each interaction to be sure your customers are receiving the best service possible.

Newly formed small businesses and massive enterprises alike can benefit from using Zendesk. Zendesk improves how business owners interact with their customers. Zendesk can help improve the speed, consistency, and efficiency of your customer service, and with AI, can help you learn and improve from every interaction. Develop deeper customer loyalty and improve how you answer customer questions with Zendesk.

“Zendesk makes it easy to manage your Support/Customer Service queue, offering a user-friendly dashboard, custom modes for communicating with users/customers, and bench-marking statistics, both within your team and against industry averages that help you understand how you stack up against other team members as well as competitors.”


Key Features

  • Embed support on any website or app
  • Responsive Help Center
  • Answer Bot
  • Proactive triggers
  • Inbound and outbound calling
  • Unified workspace
  • Skill-based routing
  • Instant Customer Context
  • Historical Reporting


  • Chast, call, and talk to customers all from your website or app
  • AI-enabled responses to common questions
  • Send reminders to customers automatically
  • Unified workspace so you can manage all channels in one place
  • Faster and more accurate responses to customers


  • Zendesk Support
  • Essential: $5/agent per month
  • Team: $19/agent per month
  • Professional: $49/agent per month
  • Enterprise: $99/agent per month
  • Elite: $199/agent per month
  • Zendesk Suite
  • Zendesk Professional: $89/month
  • Zendesk Enterprise: $149/month

Pricing model:

Monthly Subscription

Free trial:



Share on facebook
Share on twitter
Share on pinterest
Share on linkedin

Table of Contents

On Key

Related Posts

The 5 Phases of a Virtual Summit

You’ll discover how to choose speakers who attract attendees and how to motivate them to promote the event, as well as how you can promote to your own subscribers and social media followers.

Test & Validate Your Big Idea

The course is broken down into a 4-step process. You will learn about some great tools to use during each of the steps along with guidelines on deciding whether or not to move forward. It makes no sense to put in all of the work if one of the steps signals you to abandon ship.