ORGANIZATION

Brandwatch

Provides Powerful Social Media Monitoring and Analytics Tools

About

They build smart software solutions that help marketers capture, analyze and share insights from social data to better prove the value of marketing in social.

Overview

Brandwatch is home to over 300 people, from over 30 different nations, each nestled in one of six culturally diverse cities across the globe.

What binds them is their passion and their ambition to build amazing products.

Used by over 1,300 brands and agencies, including Unilever, American Airlines, Whirlpool, Asos, Walmart, British Airways, and Dell

Social Media

Pricing

Plans

Brandwatch offers different packages, dependent on needs.

All packages include an unlimited number of users, initial ongoing support. Data upgrades and additional services available.

Pricing model:

Subscription

Free trial:

No free trial offered

Key Features

Historical data back to June 2010
In-depth owned media tracking with Channels
Wide range of boolean operators
Rules and auto-categorization
Regular product and feature updates
On hand help and support at all times
Unparalleled data quality
Automated sentiment analysis
Training for all clients
Manual markup of data available
27 languages (and growing) + worldwide coverage
Powerful categorization and tagging features
Bespoke reporting available
Export to CSV, Excel
Geolocation, site, page type and other data
Customizable and useful topics
Workflow and engagement options
Complete Twitter data
Wide range of charting and data visualization options

Benefits

Research: Understanding the market
Sales: Identifying leads
Customer service: Responding and engaging quickly
Marketing: Targeting new networks
Reputation management: Limiting negativity and building on positivity

Reviews

G2 4.4/5
Capterra 3.8/5
TrustRadius 8.4/10

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