Tactful Cognitive Helpdesk
Managing customer engagements across channels can be challenging for any business. (“I can’t find their refund request in this inbox, but I did find a coupon for toothpaste.”)
If you don’t answer your customer inquiries and requests in a timely manner, you run the risk of losing them entirely.
You need a way to manage customer support across channels while creating and managing ticketing—all in one place.
Introducing Tactful Cognitive Helpdesk.