A Review Monitoring and Management Platform | zindo+co

ORGANIZATION

Reputology

A Review Monitoring and Management Platform

About

Reputology is a feedback monitoring and management platform that helps businesses capture what customers are saying.

Overview

Listen everywhere
Engage your customers
Identify opportunities to improve

Social Media

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Pricing

Plans

Partner – $25/month/seat
Agency – $40/month/seat
Professional – $60/month/seat

*There are ‘seat’ minimums per each plan.

Pricing model:

Subscription

Free trial:

No free trial offered

Key Features

Respond Quickly
Monitor Multiple Locations
Identify Improvements
Track Your Performance
Capture V.O.C.
Benchmark Against Competitors

Benefits

Get time sensitive email alerts. Reputology scans customer feedback for negative experiences. Your team receives an email notification so that they can act fast.
Reputology gives you enterprise-level reporting and management tools, so you have visibility on what customers are saying and how your team is responding across the entire organization.
Uncover recurring issues that are impacting your organization. Reputology aggregates and analyzes your customers’ comments so that you can identify and address the source of the problem.
Gain insight on your key performance metrics. Reputology’s analytics makes it easy for you to spot trends and compare store performance.
Gather customer feedback in an automated fashion. Reputology makes it simple and easy to integrate the Voice of the Customer into your decision making process.
Know your competition better than they know themselves. Reputology measures their performance and lets you understand how your business stacks up.

Reviews

Capterra 4.9/5
GetApp 4.87/5
G2 4.7/5

More...

Product typically serves:

Single locations, multiple locations, and agencies